Contact

Mail reaches someone who works on the product.

There is no ticketing system and no chat widget. Pick the address closest to what you need — it only changes who reads it first.

Support

Anything about the app itself — permissions, audio, stealth, sessions, a session that went wrong. Include your app and macOS versions.

support@understudio.app

Billing and accounts

Plans, tokens, invoices, refunds, and anything about the account rather than the software.

billing@understudio.app

Privacy and data

Access, deletion, or any question about what leaves your machine. Requests under data-protection law reach a person here.

privacy@understudio.app

Security disclosure

Report a vulnerability here rather than publicly. See the acceptable use policy for what we ask and what we commit to.

security@understudio.app

Press and everything else

Anything that does not fit the four above.

press@understudio.app

Postal

registered address