1. Who these terms are with
"We", "us" and "the provider" meanregistered legal entity name and company number, ofregistered address. "You" means the person or organisation using the software.
2. What you are getting
A licence to install and run the application on machines you control, and — if you hold a plan or tokens — to have it produce answers on your behalf. The licence is personal and non-transferable. You are not buying the software itself, a copy of the models behind it, or any right to redistribute either.
3. What you may not do
- Resell, sublicense, rent or share your account or its allowance with others.
- Reverse-engineer the application except where law expressly permits it.
- Extract the prompts, or use the service to build a competing product.
- Use it in a way that breaks the law where you are, or the rules of a context you have agreed to. See the acceptable use policy.
4. Fair use of the service
A plan buys a stated number of solves per month, and tokens cover anything past it. Automating the application to generate solves without a person driving the session, or sharing one allowance across several people, is outside what a plan is sold for and may end in suspension.
5. Payment
Plans bill monthly or annually in advance and renew until cancelled. Cancellation takes effect at the end of the paid period; switching plans takes effect immediately with the difference prorated. Purchased tokens do not expire and are not refundable for cash.
Taxes, refund policy and the statutory withdrawal period where it applies:tax treatment, refund policy, withdrawal period.
6. Your content
Your transcripts, screenshots, context files and the answers produced for you are yours. We claim no ownership and no licence to them beyond what is technically required to produce the answer you asked for. Most of it never reaches us at all — see theprivacy policy.
7. Availability and warranties
The application is provided as-is. It depends on third-party speech and model providers and on the operating system's own behaviour, and no uptime or continuous availability is warranted. Session history is capped at the 50 most recent rounds.
Answers produced by the application are generated text. They are not advice, they are not verified, and the responsibility for anything you say or submit on the strength of one is yours.
8. Limitation of liability
To the extent the law allows, we are not liable for indirect or consequential loss, lost opportunity, or the outcome of any interview, assessment or hiring decision. Total liability in any twelve-month period is limited to what you paid us in that period. Nothing here limits liability that cannot lawfully be limited.
9. Termination
You may stop using the service and close your account at any time. We may suspend or end an account for a serious or repeated breach of these terms or the acceptable use policy, and will say which one.
10. Changes
We may update these terms. Material changes will be dated at the top of this page and notified to account holders before they take effect.
11. Governing law
These terms are governed by the laws of governing jurisdiction, and the courts of jurisdiction for disputes have exclusive jurisdiction — without prejudice to any mandatory consumer-protection rights you have where you live.
12. Contact
billing@understudio.app for anything about an account or a payment; the contact page for everything else.